The specialist division was formed to offer the insurance re-instatement market a full and comprehensive service with technical support and detailed property surveys that can be used in the assessment of any claim. We have experience in both commercial and domestic losses and have handled a variety of insured events including: Subsidence- Fire-Escape of water-Impact and theft. Our success has been built on a total customer focused approach and being aware of the stress and trauma often experienced by an insured during a claim. The speed, accuracy and efficiency of the companies operation are paramount and are constantly monitored and evaluated at all levels as part of our continued improvement programme. This coupled with our guaranteed customer service levels is why we at The Heritage Company are setting standards that few within our industry can match.